Frequently Asked Questions
Here are some of the questions we get asked most frequently when someone is considering a place at Sherwood House.
Please click on the questions to reveal the answer.
Age Concern and Adult Social Services are great places to find information(Link Age Concern to https://www.ageuk.org.uk)(Link Adult Social Services to https://www.medway.gov.uk/adultsocialcare)
No, we will negotiate a new fee with the local authority.
Yes of course. We will incorporate this into an individualized care plan which is person centred for them.
You are more than welcome to come any time, though we would ask you to avoid lunch between 12-1 as this is a protected time. You can of course book to come in for lunch and eat with us.
We have an activities team that completes group activities and 1-1’s that prefer not to participate within a group, planned activities in the community, outside entertainers – Elvis, use of interactive OMI machine, cooking, movie nights etc.
Yes. A personal care plan/risk assessment will be put in place for this.
Yes, or you can take your loved one to their own hairdresser if they prefer.
Yes, they are always welcome and all the residents enjoy having animals in the building. We have regular visits from Guinea pigs and staff dogs and have birds in our aviary.
Yes, our GP will assess and provide any required medication and our district nurses provide support.
We encourage you to be involved in your loved one’s care plan and our care coordinator will involve you and your loved one to ensure that the plan is bespoke to their requirements.
Yes, you’re more than welcome to come as many times as you like before making your final decision. We encourage this as it promotes independence and freedom of choice.
